I’m one of those guys who show up at your house when you call and request our services. I am your friendly satelite dish installer. I’m not particularly fond of going up on ladders and out on the roofs, especially the steep ones, of our customers’ homes. However, I have gotten used to it over the years because we do so many installations every week. I really hate going up when the weather is bad, but that is just part of my job. Thanks for being friendly and patient as I adjust your reception. It does sometimes take a little while to get everything just right.